Frequently Asked Questions

1. What is your business concept?

Our concept is based on Electronic Security Solution, a trend practiced in all developed countries. We aim to provide you with the latest security system, which is not only highly effective & reliable, but also very economical. In this system, we will install an alarm system at your premises / locations & connect it to our Central Monitoring Station (CMS). Our CMS will get the SOS Signal within seconds. The next of Kin will also get the call on its mobile immediately when the button is pressed. (This is a System Generated Call).

2. What is Central Monitoring Station (CMS)?

Central Monitoring Station (CMS) is a 24 X 7 hrs Operational Station. It is manned by our trained staff & is equipped with customized computer programs to identify the area of Emergency and help the Operations with necessary information in split of seconds. It flashes the complete details of the client, so that appropriate & adequate action can be initiated by the CMS staff to pass the urgent information to the concerned Police Station & registered relatives in shortest possible time.

3. What type of communication sets are used?

The CMS will be equipped with state-of-the-art VHF Motorola Wireless Network to facilitate quick dissemination of information.

4. What if the computer at the monitoring station fails?

To pre - empt such a situation the Monitoring Station is equipped with multi-line Computers with LAN connection. In this manner if for any reason one computer crashes, the distress calls are picked up automatically by a back-up Computer. In case the back-up Computer also breaks down then there is the Digital Receiver which will store the SOS call and highlight the same to the Operation Officer.

5. How is Control Panel connected to CMS?

The Control panel at your premises is connected to the CMS through a telephone line.

6. What if the telephone line at CMS is clogged?

The CMS will be equipped with the state-of-the-art VHF Motorola Wireless Network to facilitate quick dissemination of information.

7. Why should I choose "SISA PROTECTORS"?

  1. 1.CMS is monitored 24 hrs, 365 days a year.

  2. 2.The emergency is attended within minutes after the Alarm is activated.

  3. 3.The Police is informed of the emergency at your premises within seconds.

  4. 4.Your House / Business place is secured even when you are not in the city for days together.

  5. 5.Your near ones also get an SOS call on their mobile whenever you press the Alarm / Panic Button. Thus “SISA PROTECTORS” gives you permanent peace of mind

8. Does a Home Security System Really Minimize the Possibility of Burglary?

Yes. Studies reveal that Homes with Monitored Home Security System were three times less likely to be burglarized. Another study placed the risk at 15 times less likely to be burglarized.

9. If my Alarm is activated, how long will it take to get the "Help" ?

Immediately upon receiving an Alarm signal by the CMS our commitment is that the CMS will spring to action within 30sec of your pressing the Panic Button and alert all the concerned Govt. Agencies and pre-designated relatives for urgent help within minutes.

10. If my power goes off, will my Alarm still work?

Yes, in case of a power loss, the back-up battery maintains your Alarm Protection for several hours.

11. Why is the CMS service so cheap?

This is because our focus is to make our service affordable to the common man. In this way we intend to provide our service on the mass scale, thereby reducing the price component. More importantly, we wish to create peaceful atmosphere in the society.

12. Where is the central station located ?

For security reasons we do not give the exact location of the Monitoring Station.